Privacy Policy (Version 2.0)

Your Tennis Mate Pty Ltd Privacy Policy Overview

This Privacy Policy explains what information Your Tennis Mate Pty Ltd (ACN 622 125 302) collect about you and why, what we do with that information, how we use it, how it is shared, and how we handle the content you place in our products, digital platform and services. It applies to all products and services provided by Your Tennis Mate (“Your Tennis Mate Services”), including but not limited to operating a digital online platform that allows court owners, coaches, other professional service providers and tennis players to connect across Australia and globally. By using the Your Tennis Mate Services you agree/consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. We are committed to protecting your Privacy, and all Privacy concerns are important to us.

1. We respect your privacy

1.1. Your Tennis Mate Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

1.2. "Personal information" is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. Your Tennis Mate Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, gender, phone or mobile numbers, geographic information, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.3 We only collect personal information that is necessary for the function and activities of our business and the provision of the Your Tennis Mate online services.

2.4. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1. Your Tennis Mate Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you.

3.2 We may from time to time collect information from third party websites and applications if actioned, approved or processed by you. Where our services contain links to third party websites or applications, their own privacy policies and statements govern these sites. Your Tennis Mate Pty Ltd is not responsible for their operation, including but not limited to their information privacy practices. If we receive personal information from third parties, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. Your Tennis Mate Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4.2. Your Tennis Mate Pty Ltd may contact you by a variety of measures including, but not limited to telephone, mobile, email, SMS or mail

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Your Tennis Mate Pty Ltd, www.yourtennismate.com, its customers or third parties.

5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. However, we will not be liable for any breaches of information caused by the third party.

6. Security of your personal information

6.1. Your Tennis Mate Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.